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Frequently Asked Questions
We strive to deliver within 2-4 hours in most areas we service.
Upon receiving your order, please refer to the storage instructions on the packaging. Our products should ideally be stored in the Freezer compartment of your refrigerator at or below -18°C to maintain maximum freshness.
All our Chef & Butler frozen products are prepared using advanced quick-freezing technology to ensure the freshness and quality of the product. When stored at or below -18°C, our products are best before 9 months from the date of packaging.
Our customer support team is always here to assist with any issues, complaints, or feedback. Please reach out to us here. Your feedback is highly valued as it helps us to enhance our services and products.